How Linqto Helped Intuit Reach New Customers Through Facebook

At Linqto, we know how powerful Facebook Apps can be in terms of reaching out to new customers and driving engagement between users and brands. That’s why we were so excited to work with Intuit’s Small Business Website division in order to create a Facebook App that simplifies the business website design process and allows the company to reach additional customers in a non-threatening environment.

Build Your Website on Facebook

Linqto worked with Intuit, Facebook and Google to develop a Facebook app for the program that helps Intuit to reach new customers and build viral interest in their service. In the current app, users are able to browse through each of the design templates that are available to Intuit “Build Your Website” subscribers, as well as preview each of the sub-page themes that are associated with a given design. App viewers can also see an overview of the Intuit site development process and begin to set up their sites from within the app.

Here’s how to do it:

Step #1 – Visit apps.facebook.com/buildyourwebsite and Select a Design

You’ll need to log in to Facebook in order to access Intuit’s new app, but once you’ve accessed the page above, you’ll be presented with a visual interface that helps you begin the quick and easy process of setting up your business website.

Click on the templates pictured on the page to preview the different designs that are available through the Intuit program.

Choose from hundreds of design templates

Step #2 – Share Your Design Choice with Friends

Making a design choice is easy on Facebook. You can share the template designs you like with your friends and associates, and they can provide valuable feedback during this important stage of the design process.

Post to your  Facebook feed

Once you’ve chosen the design that best suits your business, click “Select This Design” to proceed to the next step.

Step #3 – Build Your New Intuit Website

The next screen you see will present you with the terms of Intuit’s new website building program and will ask you to confirm your login information. When you sign up with “Build Your Website,” you start with a three-page website with your own business domain name (like www.yourbusinessname.com) and free web hosting for a year. You also get one month of free email support, and if you decide to continue your subscription past the one-year mark, you’ll only pay $4.99/month for your website and $2/month for your domain name.

Using the advice and feedback you receive, you can continue to build your website. As you go through this process, the Intuit website editing interface will allow you to edit colors, upload pictures, and customize text blocks easily. If you have some background experience with website design, you’ll find you are also able to modify the code of your website in order to make more extensive customizations. Getting input from colleagues and customers is also a great way to engage them in using your website once it is launched.

5 Easy Ways to Increase Your Facebook Fan Count

facebook fan page

It’s official – Facebook is no longer just for college kids anymore!  Businesses – both large and small – can benefit from the interactive environment found on Facebook and other social networking sites by expanding the reach of their brand and interacting directly with target customers.

Of course, to encourage these interactions, you’ll need to have Facebook fans in the first place.  “Fans” are people who have clicked the “Like” button on your Facebook landing page, which ensures that your status updates appear on their Facebook walls.  If your fan page doesn’t currently have any subscribers, consider the following strategies to increase the size of your fan base:

Strategy #1 – Offer Value in Exchange for a “Like”

If you’re going to ask people to “Like” your Facebook fan page, consider offering them something of value in return.  By creating an iFrame fan page app, you can hide premium content (like a special coupon code, a free ebook or other bonus) behind an opt-in page that requires people to “Like” your page in order to access these special materials.

Setting up an iFrame page isn’t complicated – you can either follow one of the many tutorials posted online or outsource the task to a Facebook developer for a reasonable fee.  Even if you do wind up paying to have this service completed, you’ll likely find that your investment pays off quickly in the number of fans you’re able to capture and the marketing messages you’re able to disseminate to them in this way.

Strategy #2 – Leverage Your Existing Connections

Chances are you already have plenty of personal and business connections that could make ideal fans for your Facebook landing page.  What about your personal friends and family members who are connected to you through your personal Facebook profile?  Use the “Suggest Fans” feature on your fan page to send a message to these contacts asking them to “Like” your page.

Beyond these existing connections, consider your business contacts.  Do you have an email list that you send messages to?  If so, include an invitation to join your Facebook fan page in your next email blast.  Do you send out a regular newsletter to your clients?  Consider adding a message informing your customers about your latest social media endeavor.

Strategy #3 – Widgetize Your Website

If your business website is built on the WordPress platform, there are a number of different ways you can encourage Facebook connections through your home page.  For example, install a plugin like Digg Digg, so that whenever you post content to your website, a link will appear, directing people to share the content on Facebook.

It’s also a good idea to encourage people to “Like” your fan page whenever you suggest that they subscribe to your email list or your RSS feed.  Remember – people want to connect with you, so give them as many opportunities as possible to do so.

Strategy #4 – Use the @ Tag to Boost Brand Awareness

According to Mari Smith of the Social Media Examiner:

“From time to time, you can let your friends know about something happening on your fan page by writing a personal status update that includes tagging your fan page with an @ tag.”

You can also use the @ tag as a signature when replying to the status updates of your friends and connections, as well as a way to autograph other related fan pages.  Just be sure to use this technique sparingly, so that you don’t come across as too self-promotional.

Strategy #5 – Stay Active with Your Fan Page

Think about the websites you read.  Are your favorite sites active places where new, interesting content is frequently posted?  Or are they nearly-dead blogs that haven’t seen an update in months?

Chances are you aren’t going to waste time on sites that aren’t active, and your Facebook fans feel the same way!  If you aren’t frequently updating your fan page, responding to messages sent through Facebook or interacting with the people who stop by, you’re missing out on the biggest opportunity afforded by social networking sites – the chance to demonstrate your dedication to your audience in real-time.

So don’t just set up a Facebook fan page – set aside time to regularly update your page and engage with your subscribers to get the most out of this innovative new form of marketing!

 

How to Brand Your Business on Facebook

Smart businesses are taking advantage of the power of Facebook and other social networking sites to interact directly with consumers and expand the presence of their brands.  Here’s how to get the most out of your investment in this innovative website:

Step 1 – Set up Your Business Fan Page.  If you run a company, having a fan page is a must!  These pages are separate from your personal profile and allow you to create a “home base” for your business on Facebook, where you can interact with your fans, share information and link back to your main business website.

So, therefore, the first step in building your brand on Facebook is to register for your fan page.  To do this, navigate to the following link from within your personal account: http://www.facebook.com/pages/create.php.  From here, you’ll have the option of selecting between six different types of fan pages (each of which will allow you to include different information about your business):

  • Local Business or Place
  • Company, Organization or Institution
  • Brand or Product
  • Artist, Band or Public Figure
  • Entertainment
  • Cause or Community

In most cases, your business will fall into one of the first three categories (the “Brand or Product” has a special category for websites if you choose to advertise your business this way).  Simply select the option that makes the most sense for your business and click on the icon to get started.

Step 2 – Optimize Your Fan Page.  Once your fan page has been created, you’ll be able to personalize it with information that’s relevant to your business.  A few of the key things you’ll want to add include:

  • Your business logo in the “Profile Picture” setting
  • A description about your company in the “Info” section of your profile
  • The URL for your business website in the “Info” section

As far as design goes, you have a number of different options for optimizing your fan page.  You might find that the standard design of the Facebook fan page is enough for your business (especially if your target audience isn’t particularly active on social networking sites).

However, as you look around Facebook, you’ll notice that some fan pages are extremely active and well designed, like the following examples:

Obviously, these pages belong to companies with big design budgets, but even smaller firms can benefit from enhanced design features.  If you find that marketing your company via Facebook provides a good return on investment (ROI), consider hiring a graphic designer to improve the look and feel of your fan page.

Step 3 – Capture Your Visitors.  One of the best things about Facebook is that it gives you the opportunity to interact directly with your target customers.  You’re able to answer their questions right away and demonstrate your authority in your niche through the information you share.  You can even boost sales by posting unique coupons for your Facebook followers!

The key to getting active with your audience is to get them to “Like” your fan page in the first place.  Once your visitors like your page, your updates will appear on their Facebook Walls, increasing your exposure when you post coupons and other messages.  But how can you encourage the people who wind up on your fan page to actually click the “Like” button?

As with your email marketing list, one way to increase the number of people who “opt-in” to your Facebook page by clicking the “Like” button is to set up an iFrame landing page that reveals premium information (like free ebooks, coupon codes or other bonuses) only after the visitor has clicked “Like.”

Setting up an iFrame landing page isn’t that difficult, and if you’re at all technically minded, you can follow the excellent tutorials published on the Social Mouths and Smart Passive Income blogs.  If these instructions seem overwhelming to you, you can always outsource this process, using a developer from Guru.com or Elance.com for a reasonable fee.

Step 4 – Get Active!  Once your Facebook fan page is set up, it’s time to get out there and start making connections!  To find followers for your fan page, consider inviting your personal connections to “Like” your fan page, adding a Facebook sharing widget to your business home page or placing a Facebook ad promoting your business.

By investing time in increasing your Facebook fan base, you’ll improve the reach of your brand and, consequently, the number of people you engage with your marketing messages.